Cancellation and Refunds Policy

At Whispering Gems, each piece of jewellery is handcrafted with care and precision. As a small business, we currently do not offer order cancellations, returns, or refunds once an order has been placed and confirmed.

No Cancellations

All orders are final and cannot be cancelled after confirmation. Please review your order carefully before completing your purchase.

No Refunds

We do not process refunds unless the item received is defective or incorrect.

Damaged or Incorrect Items

If you receive a damaged or incorrect product, please contact us within 48 hours of delivery at [gemswhispering@gmail.com] with clear photos and order details. We will evaluate the issue and respond with the next steps.

We appreciate your understanding and continued support of handmade, small-batch creations.